Terms
Seller
+jay
Manager
JUN TERANISHI
Address
Presage Yokohama 10F 1-4-8 Sengencho, Nishi-ku Yokohama, Kanagawa Japan
Phone Number / FAX: 08060690748
Email Address: info@plus-wabi.com
Homepage URL
Business Hours
11:00-20:00 (Monday to Friday, excluding Saturdays, Sundays, and Japanese holidays)
Privacy Policy
Please see here for our privacy policy.
Sale Price
Displayed at the time of product selection.
Shipping Costs
Vary by country and region. (Displayed when entering an address in the cart)
Product Delivery Period
Scheduled to ship within 10 business days.
Payment Methods and Timing
Credit card or PayPal, payment at the time of order completion. *Please check the billing date and payment date with your credit card company. Charges will still apply if an order is canceled or returned. Please contact your card issuer for details on refunds.
Product Returns
If you change your mind, products purchased directly from our official website can be returned or exchanged within 30 days of purchase. Products must be returned in their original condition and packaging, or similar box, without damage. We reserve the right to refuse returns that do not meet these criteria. Please note that return shipping costs are the responsibility of the customer. *Returns and exchanges are conducted at the customer's own responsibility and expense (shipping costs are borne by the customer). If the product is returned damaged, only 50% of the refund will be given. Before returning the product, please contact us at info@plus-wabi.com. Be sure to include the order number and relevant contact information in the email.